Dzung Nguyen, Owner, Goshen Buick GMC Hyundai
Dzung Nguyen (pronounced as Zung Win), a native of Saigon, South Vietnam, arrived in the United States in 1975. He enrolled at the University of Minnesota, earning a Bachelor of Science degree in Business Administration in 1981.
Following graduation, Dzung launched a sales career with IBM, earning national recognition as IBM's top salesperson. In 1988, Dzung was promoted to Marketing Manager for IBM's Rocky Mountain Region in Denver. In 1991, Dzung joined Lexmark International as District Manager for the company's Western District, where he assumed responsibility for sales and operations throughout eleven states.
In September, 1996, Dzung was accepted into the General Motors Minority Development Program and also enrolled in the National Automobile Dealers Association Academy. He graduated from the Academy in August, 1997, and purchased Showalter Buick GMC in Goshen, Indiana in October of 1999.
From the start, Dzung focused on employing the best people, developing their skills as sales and service professionals and ensuring that superior customer service was the cornerstone of the company's operating philosophy. His business strategy quickly reaped dividends. In both 2000 and again in 2004, the company was named as one of GM's Mark of Excellence Dealers. In 2003, Goshen Buick GMC was ranked #1 in GM's Purchase Satisfaction Index and #2 in it's Customer Satisfaction Index. The dealership has been recognized as one of the "Buick Select" and by GMC as one of it's "Leaders of Distinction" for customer satisfaction and sales performance. In 2004, GMC named the company #8 in the nation for Customer Satisfaction and was rated first in Customer Satisfaction for Sales and Service in September, 2006.
Dzung has received numerous awards for his business success. In 2002, his accomplishments were honored by the Lieutenant Governor of the state of Indiana. Readers of the Goshen News also acknowledged Goshen Buick GMC as the "Best Auto Sales" provider in Goshen.
Dzung is one of the founders of the Mentor Program with General Motors Minority Dealer Association (GMMDA). He is a member of the Board of Directors of the GMMDA and served as the Association's Secretary in 2006. He continues to serve as a mentor through the GMMDA offering assistance and support to other minority persons wanting to launch careers in the automobile industry.
In 2005, Dzung was nominated to the Board of National Association of Minority Automobile Dealers (NAMAD). He is nominated again in 2007 to serve on the NAMAD Board for an additional 2 years.
In August of 2006, Dzung wa awarded a Hyundai franchise in Goshen. This is the only import franchise in Goshen in over 20 years. He built a new facility for the new franchise next to his existing GM franchises. The new Hyundai store opened its doors in December of 2006. Goshen Hyundai has been recognized as the best in Customer Satisfaction in the Midwest Region 6 times since 2006.
As a result of Mr. Nguyen's commitment to and involvement in the Goshen community, Goshen Buick GMC Hyundai was presented with the Chamber's prestigious 2006 Community Service Award for Companies with 50 or Fewer Employees in recognition of his exceptional community service .
Dzung's commitment to excellence extends beyond his management of Goshen Buick GMC Hyundai. He is equally committed to the health and vitality of the Goshen community and invests himself heavily to this end. Dzung has been actively involved in the Goshen Chamber of Commerce. Dzung served the Chamber as its Chairman during 2007. He is also a long-time member of the Board of Directors of the Boys & Girls Club of Goshen. Dzung is also active with the Goshen Noon Kiwanis Club .
In 2009, Dzung became a board member of the Elkhart County Community Foundation (ECCF).
In 2010, Dzung joined the Corporate Board of the Boys & Girls Clubs of Elkhart County, and in 2012 Dzung was named Asian Car Dealer of the year, by the Decisive Media.
Dzung and his wife, Francoise, reside in Goshen and are the proud parents of two children. Dzung enjoys filling the little spare time he has with golf and traveling.