Thursday, September 9th, 2010 |
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December 20, 2007
GOSHEN HYUNDAI IS #1 IN THE USA IN CUSTOMER SATISFACTION.
Goshen Hyundai was cited as the #1 dealer in the USA for customer satisfaction. "It is a great honor to be recognized as the best." said Gaylan Craig, General Manager of Goshen Hyundai. "Our commitment to our customers has been recognized by Hyundai America in our CSI (Customer Satisfaction Index)." Every New Hyundai customer is contacted within 48 hours and encouraged to rate the Dealership on everything from the cleanliness of the vehicle at the time of delivery to the time spent explaining each and every function of the new vehicle to the customer. Kurt Free, Internet Manager added, "I've talked to too many customers who don't know all the features of their present vehicles and most say it's because they were never told their car could do that. I made a vow that my customers would never be able to say that about me."
Beeps or lights or both when you press the key fob? What's your favorite radio station? Do you want the doors to lock when you shift from park or when the vehicle reaches a certain speed? These are the questions we ask at Goshen Hyundai and according to the CSI from Hyundai our customers like what they hear. |
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